Privacy Policy

Your privacy is our concern. Thus, we are committed to safeguarding your personal information and ensuring that this is done with the highest regard. This Privacy Policy explains how we collect, use, and protect your personal information through the Hong Kong Personal Data (Privacy) Ordinance. It also guides the use of our website by minors.

Definition of Personal Data

Personal information is any data that may be used to identify you as a person, such as your name, your contact details, and your payment details. For the purposes of this Policy, "personal data" means data related to an identified or identifiable natural person. Your personal information can be collected either from you directly, or from you when you use our site and services.

We collect information that users provide through our website, including when establishing an account, making an order, asking a question, contacting our customer service team, or otherwise communicating with us. Information we may request includes contact and account information, such as your name, phone number, email address, and payment information.

This website may collect information about your browsing activities, IP address, and other information about your online activities. The data is used to enhance your experience on our website.

Personal Data Use

We use your personal information for the following purposes:

Order Processing: Your information will enable us to process and fulfill your orders, arrange for payments, and organize deliveries.
Improvement of Services: Information on how you interact with our website will be helpful in improvements of our offerings and tailoring services to suit your needs.
To contact you: We use your contact information to provide updates, respond to inquiries, and deliver customer support.
To comply with Legal Requirements: We will use your data to comply with applicable laws and regulations.

Data Protection and Security

Security of your personal data is paramount, and we put in several measures to ensure that unauthorized access, losses, or misuse do not happen. This involves the following good security practices:

Encryption: We use encryption technologies to safeguard your data while in transit and at rest.
Access Controls: We grant access to your data only to authorized personnel.
Periodic Security Audits: We review our security practices on an ongoing basis in order to ensure that the Security Practices are being followed effectively.

Even while we take reasonable steps to protect your personally identifiable information, no Internet transmission is fully secure. We are implementing physically, organizationally, and technologically reasonable security measures to protect your personally identifiable information under our control from unauthorized access, use, or disclosure.

Sharing of Personal Data

We do not sell or rent your personal data to third parties. In certain circumstances, though, it may be necessary for us to share the information as follows:

With Service Providers: We may share your information with our trusted third-party service providers who help operate our business, including payment processors and delivery services. These service providers shall undertake to make your information at least as secure as we do.
Legal Requirements: We may disclose your information to meet any applicable law, regulation, legal process, or governmental request.
Business Transfers: We may share personal information with the new company in case of a merger, acquisition, or sales of assets. We would require that the new company follow practices at least as protectively as those described in this privacy policy statement.

Children's Use of Websites

Our website is not targeted towards children under the age of 13. We do not intentionally collect personal data from this age group. If you are a parent or guardian and believe that your child has submitted personal data, please reach out to us immediately so that we can take necessary action in order to remove the information from our systems.

Minor's Policy

Persons below the age of 18 years must not use our website without first getting permission from a parent or guardian. It is important for minors to have an idea about issues affecting privacy and protection of data, and subsequently involve their guardians in such activities.

Your Rights

You have the following rights with respect to your personal data:

Right to Access: You may request access to the personal data we process about you.
Right to Rectification: If your data is inaccurate or incomplete, you have the right to have it corrected.
Right to Erasure: You have the right to request that we erase your personal data. This may be subject to certain exemptions under the law, as explained above.

To exercise these rights described above, see contact information below.

Changes to this Privacy Policy

Periodically, we may change this Privacy Policy to reflect revisions in our practices or applicable laws; we will post the updated Privacy Policy on our website and recommend that you review this policy from time to time so that you are aware of our practices concerning personal data.

Contact

If you have any queries regarding our privacy policy, please feel free to contact us.