At Slypones, the security and privacy of your personal information are of extreme importance to us. This section sets out how we handle your data with due regard to the Hong Kong Personal Data Ordinance to make sure that your information is preserved with the highest respect for maintenance and confidentiality.
We are committed to protecting the personal data provided to us. Our practices have been developed to comply with the Hong Kong Personal Data Ordinance, which is intended to protect your personal information. The guiding principle of our data protection approach is respect for your privacy, further supported by adherence to legal standards.
We collect personal data when you use our services, which may be required to enable us to cater to your needs effectively and enhance your overall experience at Slypones. This includes any information you provide when making orders, enquiring, or communicating with our customer service representatives. Data we receive can include but is not limited to your full name, contact information, and payment details.
We use this information solely to provide and enhance our services, process your orders, communicate with you, and settle any disputes you may have. Your data helps us ensure that we are ideally positioned to make our services relevant and useful to you.
Your trust means everything to us, and we want to assure you that your personal data is not shared with third parties unless under specific and necessary circumstances outlined below:
We may share your information with specific selected service providers who assist us in operating our business, such as payment processors or delivery partners. The information provided to these selected service providers is supplied on a confidential basis to perform agreed-upon tasks directly related to the provision of services.
In some cases, we are bound to share your information with a view to meeting legal obligations, such as on the basis of a request or order from governmental authorities or supervisory bodies using their authority in accordance with the law.
We take all required and necessary security measures to protect your personal information from unauthorized access, loss, and misuse. We use techniques such as industry-standard encryption, appropriate physical security measures, secure storage solutions, and periodic audits of our data protection practices. Although no system can guarantee absolute security against all potential attacks or misuse, we take reasonable measures to protect your information.
You are entitled fully to request a copy of and verify the personal data we hold about you. Any information that is found to be incorrect or incomplete should be brought to our attention with the appropriate corrections.
In addition, if you have any questions or concerns regarding our handling of your personal data, or if you would like to request the removal of your personal information, please contact us. We will process your request within the context of applicable data protection laws and take relevant measures to respond to your request.
We sometimes update this section, so please check back regularly for updates on our practices and procedures. We'll post any material changes on our website.
By using our services, you acknowledge that you have read and understood our practices concerning data privacy and agree with the terms stated in this section. We are committed at all times to gaining and maintaining your trust and to protecting your personal information with respect.
Please do not hesitate to contact us if you have any questions or concerns about our data privacy practices or if you want to exercise any of your rights. Your feedback is valuable to us, and we appreciate your queries and suggestions, as this enables us to implement continual improvements and offer an ideal experience.